Help & Info

Frequently asked questions

Quick answers about hours, services, walk-ins, and pricing. For anything else, give us a call. We love a good chat.

Call (248) 363-8344

Visiting & Hours

Where are you located?

1273 N Commerce Rd, Commerce Township, MI 48382. Family-owned and grooming pets in the lakes area since 1989.

What are your hours?

  • Monday: 8 AM – 3 PM
  • Tuesday – Friday: 8 AM – 5 PM
  • Saturday: 9 AM – 5 PM
  • Sunday: Closed

Who's on the team?

Five groomers, two bathers, and two receptionists. Most of us have been here for years.

What if I call after hours?

Leave a voicemail and we'll call back the next business day.

Booking

How do I book an appointment?

Booking is by phone only. Call (248) 363-8344and we'll find a good time. We don't offer online booking.

How do I reschedule or cancel?

Just give us a call at (248) 363-8344. A day's notice is appreciated so we can offer the slot to another pet.

Do you take walk-ins?

No walk-ins for grooming appointments. Walk-ins are welcome for nail trims and small services before 2 PM. No appointment needed.

Services

What do you offer for dogs?

Full groom and haircut, bath & brush, shave down, de-shedding, nail trim, ear cleaning, plus add-ons like tooth brushing, hair coloring, and specialty treatments.

Do you groom cats?

Yes, cats are welcome. We do bath and brush, lion trims, full shave, sanitary trim, and nail trims.

Do you handle birds?

Yes. Feather and nail trimming for birds.

Do you do something I don't see listed?

Probably! If you're wondering whether we do it, we most likely do. Give us a call at (248) 363-8344 and we'll let you know.

Pricing (rough starting points)

Why don't you list firm prices?

Coat condition, size, and behavior all affect the work, so we really need to see the pet before quoting. The numbers below are ballparks to set expectations.

Roughly, what do dog grooms cost?

  • • Basic groom: starts around $65+ (depends on size & breed)
  • • Short-haired dogs: may start around $40+
  • • Longer-haired similar dogs: may start around $60+
  • • Larger / more coated breeds (goldens, retrievers, etc.): typically $70 and up, sometimes $70–$100+
  • • Doodles and doodle mixes: vary widely, roughly $65 to $200+ depending on size and coat condition

Roughly, what do cat services cost?

  • • Short-haired bath & brush: starts at $70
  • • Long-haired services: start at $80+
  • • Cat shave (no bath): starts at $100
  • • Cat shave with bath: starts at $120+
  • • Lion trims: yes, we do them

How much is a nail trim?

$20. Walk-ins welcome before 2 PM, no appointment needed. Nail trims are separate from booked grooming.

What's included in a groom?

A regular groom usually includes the basics: bath, brush, nail trim, and ear cleaning.

What about matting, fleas, skunk, or special conditions?

These can raise the price significantly and sometimes require different handling. Please call (248) 363-8344 so we can talk through what your pet needs.

Didn't find your answer?

We're happy to help over the phone, or stop in during hours.